CANCELLATIONS AND MAKE UP LESSONS FOR STUDENTS

* You must email us at info@bumblebeecentre.com.au or send message to WeChat group
regarding any lesson cancellations at least one day in advance.
* If possible, please let the teacher know the dates the student will be away at the start of term.
* If there is less than two days notice for cancellations lesson fees will be forfeited, except in
extreme circumstances (e.g. severe illness or injury requiring hospitalisation, death in the family).
Proof must be provided (e.g. medical certificate).
* A maximum of two make up lessons per term will be allowed due to the student’s absence if the
teacher has been notified at least two days in advance.
* A maximum of two make up lessons per term will be allowed due to the teacher’s absence. If a
teacher is absent for a greater length of time, a substitute teacher will be provided.
* Should the regular teacher be unavailable, we reserve the right to find a substitute teacher for
the student.
* Make up lessons must be completed by the following term and cannot be carried over.
* Teachers will nominate two days to conduct make up lessons during the school holidays (if unable
to organise during the term). If you cannot attend nominated days the make up lessons will be
forfeited.
* Students are not encouraged to attend lessons when unwell or contagious as this puts teachers
and other students at risk. If a student is not well enough to attend school, then they are not well
enough to attend lessons.

 

LATE PAYMENT PENALTIES

* Lesson fees are due 7 business days before term commences.
* If your fees are unpaid by the first day of term, your place may be offered to someone on our
waiting list.
* Warning emails will be sent for unpaid lessons, and if they remain unpaid for an amount of time
determined it will result in suspension of lessons.
We require 24 hours notice of appointment cancellation or a $50 cancellation fee may apply.