Full terms fees are paid in advance or on the first lesson of each term (payment can be made via bank transfer, credit card or cash)
Practice at home is essential for all music students.
To ensure progress, students are required to have instruments to practice at home. We offer special rental packages to help.
There will be $20 registration fee at initial enrolment.
Make-up lessons will be happily provided within 24 hours advance notice.
No food or drink (except for water) in the classrooms.
Arrive on time for all scheduled classes.
We require 24 hours notice of appointment cancellation or a $50 cancellation fee may apply.
CANCELLATIONS AND MAKE UP LESSONS FOR STUDENTS
1. Please emails us regarding any lesson cancellations at least 24 hours in advance.
2. If possible, please let the teacher know the dates the student will be away at the start of term.
3. If there is less than 24 hours notice for cancellations lesson fees will be forfeited, except in extreme circumstances (e.g. severe illness or injury requiring hospitalisation, death in the family). Proof must be provided (e.g. medical certificate).
4. A maximum of two make up lessons per term will be allowed due to the student’s absence if the teacher has been notified 24 hours in advance.
5. A maximum of two make up lessons per term will be allowed due to the teacher’s absence. If a teacher is absent for a greater length of time, a substitute teacher will be provided.
6. Should the regular teacher be unavailable, we reserve the right to find a substitute teacher for the student.
7. Make up lessons must be completed by the following term and cannot be carried over.
8. Teachers will nominate two days to conduct make up lessons during the school holidays (if unable to organise during the term). If you cannot attend nominated days the make up lessons will be forfeited.
9. Students are not encouraged to attend lessons when unwell or contagious as this puts teachers and other students at risk. If a student is not well enough to attend school, then they are not well enough to attend lessons.
.
LATE PAYMENT PENALTIES
Lesson fees are due 7 business days before term commences.
If your fees are unpaid by the first day of term, your place may be offered to someone on our waiting list.
Warning emails will be sent for unpaid lessons, and if they remain unpaid for an amount of time determined it will result in suspension of lessons.